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Privacy Policy

A legal disclaimer. 

Last Updated: 02/02/2026

At HOUND & PAW, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or purchase from us.

1. Information We Collect

We may collect the following information:

  • Name, email address, phone number

  • Billing and shipping address

  • Payment details (processed securely by third-party providers)

  • Order history and customer support communications

  • Website usage data (such as pages visited and device information)

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate about your purchases or enquiries

  • Provide customer support

  • Improve our products, services, and website

  • Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal data. Your information may only be shared with trusted third parties where necessary, such as:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting and analytics services

  • Legal authorities if required by law

All third parties are required to handle your data securely and responsibly.

4. Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. While no system is completely secure, we follow industry best practices to safeguard your data.

5. Cookies

Our website may use cookies to improve functionality and user experience. You can choose to disable cookies through your browser settings, though this may affect website performance.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
HoundandPaw.shop@gmail.com

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